We want you to love your purchase, but if you’re not fully satisfied, we’re here to help.
1. Eligibility for Returns & Exchanges
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Items can be returned or exchanged within [7–14 days] of delivery.
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Products must be unused, unworn, and in their original packaging.
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Sale items or personalized/custom pieces are non-returnable.
2. Process
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To start a return or exchange, please contact us at [Your Email/WhatsApp] with your order number.
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Once approved, ship the item back to us at the provided return address.
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Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
3. Refunds
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Refunds will be processed to your original payment method within [5–10 business days] after we receive and inspect the item.
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If you prefer, you can choose store credit instead of a refund.
4. Exchanges
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If you’d like to exchange for a different size, color, or product, let us know when contacting us.
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Exchanges are subject to availability.
5. Damaged or Incorrect Items
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If you receive a defective or wrong product, please notify us within 48 hours of delivery for a free replacement.
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For any questions or concerns regarding these terms, feel free to reach out:
📧 Email: saifnews@gmail.com
📞 Phone/WhatsApp: 03304516234
📍 Address: Lahore, Pakistan