We value your satisfaction and aim to provide you with the best shopping experience. If you are not happy with your order, here’s how refunds work:
1. Eligibility
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Refunds are available within [7–14 days] of delivery.
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Items must be unused, unworn, and returned in their original packaging.
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Sale, discounted, or personalized items are non-refundable.
2. Refund Process
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To request a refund, contact us at [Your Email/WhatsApp] with your order number and reason.
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Once your return is received and inspected, we’ll notify you of the approval.
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Approved refunds will be issued to your original payment method within [5–10 business days].
3. Shipping Costs
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Return shipping costs are the responsibility of the customer unless the item was incorrect or damaged.
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Shipping charges from the original order are non-refundable.
4. Damaged or Wrong Items
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If you receive a defective or incorrect product, please reach out within 48 hours of delivery. We’ll arrange a free replacement or full refund.
5. Store Credit Option
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Instead of a refund, you may choose to receive store credit to use on future purchases.
Contact Us
For any questions or concerns regarding these terms, feel free to reach out:
📧 Email: saifnews@gmail.com
📞 Phone/WhatsApp: 03304516234
📍 Address: Lahore, Pakistan